Nicolle Flagiello

After completing my studies at the University of Amsterdam, I worked for several years in the financial services sector before joining Paul de Ruiter Architects in 2001. Back then, the team consisted of just five people, and I took on the role of Office Manager. In that position, I did everything except designing — from PR and submitting bids to handling administration, which was quite straightforward at the time. Much has changed since then. We now have over 42 employees, and technology has taken on an increasingly important role. What has remained the same, however, is that I continue to ensure the office runs smoothly at every level; virtual systems must operate optimally, and the work environment should be pleasant and hassle-free so everyone can fully focus on their work.